Residential trash collection is an essential service in every community. How that service is provided can take many forms. In Paradise Valley, the Town has historically issued licenses to trash hauling companies who then offer their services to Paradise Valley residents. Each resident, or Home Owner’s Association (HOA), enters into an individual contractual arrangement with that hauler for the service that includes the frequency, scope, and price.
In 2016, responding to resident feedback regarding the number and frequency of trash collection vehicles operating in Town, the Council adopted an ordinance regulating trash collection days, the age of vehicles, and the conditions of the trash bins. The Council further directed staff to issue a request for proposal for a single trash hauler solution to test the market. Proposals were submitted, Republic Services was selected as the preferred vendor, and a license agreement was negotiated. Now the Town Council would like to hear from you.
On January 25, 2018 the Town Council received public comment on the proposed license agreement. They voted to reject the agreement and directed the Town Manager to negotiate a new contract with Republic Services. The Council will hold a study session on February 8 to discuss proposed changes and take action on February 22. If you are unable to attend the meetings in person, you can watch live or a recording. You may also provide your comments any time by sending an email to firstname.lastname@example.org
The license agreement preserves a range of service options from which residents can choose.
Whether you subscribe for Basic Service or Standard Service, you may also request "walk-up service" in which the hauler will enter your property to retrieve and empty your bin(s) for an additional fee of $25 (basic) / $50 (standard) per month. Other additional services include:
Let us know what you think. Your comments and questions are welcomed at TrashFeedback@paradisevalleyaz.gov
Q. What happens if Republic doesn’t perform?
Q. Inflation adjustor of 3.5% seems high?
Q. What if the economy collapses? Still 3.5%?
Q. I have tried the Republic service line already. There were long waits. Why?
Q. Can I keep or return to my previous provider if unhappy with Republic Service?
Q. Can Republic suspend my service, ever?
Q. What if I have in-ground containers?
Q. What do other cities and Towns do? (East Valley)
Q. The basic price seems high when compared to other towns and some HOA deals. Why?
Q. What happens if the hauler has a strike?
Q. What is the impact of trucks on the roads?
Q. What if Republic realizes how hard my house is to serve? Can they up my rate?
Q. Why do we have to try once-a-week trash pick up for a quarter (July 2018-September 2018)?